ITRobo
// self-healing IT
agents.online
demo_console.live // session_id: iT-2026-0418
Forty-five minutes with a solutions engineer who used to write the runbooks you're still paging on. We connect a sandbox to your ServiceNow, PagerDuty, and observability layer, then remediate a synthetic Tier-1 incident end-to-end — detection, diagnosis, action, postmortem.
next open seat Tue 22 Apr · 14:00 CT · with Mira O. (ex-Google SRE)
// what you actually walk out with
This is not a feature tour. Every demo is engineered around three measured outcomes — the ones IT directors take into a CIO review the next morning. We open the sandbox, fire a synthetic incident against your stack, and watch these move in real time.
outcome_01
12×faster MTTR
Independently validated by Enterprise Strategy Group (March 2025): ITRobo resolved production incidents 12.4× faster than the legacy ITSM baseline — measured across 1,200+ deployments.
outcome_02
21days to value
Time-to-value under 21 days, guaranteed in writing. The industry average for an AIOps rollout is 6–9 months; we ship agents against your ServiceNow, PagerDuty, Datadog, and Splunk in weeks.
outcome_03
99.97%Tier-1 auto-remediation
Independent verification across PagerDuty, ServiceNow, and Datadog: 99.97% of Tier-1 incidents are resolved without a human paging in — the highest published success rate in the AIOps category.
// due_diligence.pre_checked
We pre-share the artifacts below with every demo invite so the call stays focused on your stack — not paperwork.
// customer_logos.marquee
Powers IT operations for 3 of the Fortune 100 and 41% of the Forbes Fintech 50 (2024 list) — including banks, insurers, and large healthcare networks.
// compliance_seals
The most comprehensive compliance footprint among pure-play AIOps vendors — every artifact available under NDA before the call.
// recognition
The 45-minute working session
Before the call, a solutions engineer reviews your stack from a connector-only read of your ServiceNow, Datadog, and PagerDuty instances. The 45 minutes below run against that data — not a sandbox.
We walk through the 4–6 read-only connectors your team already approved, confirm event ingestion against your last 30 days, and surface the alert volume and noise ratio we see today. No agent runs yet.
We replay two real-shape incidents from your history — a Tier-1 paging event and a noisy dependency cascade — and show how an ITRobo agent detects, groups, and routes them. Side-by-side with your current mean-time-to-respond.
Supervised-autonomy configuration, the ‘kill-switch’ policy you define, and the audit trail every agent leaves behind. We open the 14-billion-parameter IT-reasoning model and show how it arrived at each decision — not a black box.
A working scoping document: which of our 180+ native integrations you already have, the 21-day rollout path against your change windows, and the success metrics we commit to in writing. You leave with the doc, not a quote.
/FAQ
Answers to the objections that, in our experience, get raised in the channel right after someone books a demo and right before they actually join it.
The session is 45 minutes with a hard stop — we publish the agenda above down to the minute. Most attendees block a 60-minute calendar hold to leave room for a few unblocked questions at the end, but the working portion wraps at the 45-minute mark whether or not we are done.
Nothing pre-shared. The session starts from a connector-only read of up to four systems you already operate (ServiceNow, PagerDuty, Datadog, and one of your choosing) using read-only API tokens your team generates in five minutes. No event payloads leave your tenant, no write access is requested, and our SOC 2 Type II, ISO 27001, HIPAA, and FedRAMP Moderate posture governs the entire session.
Working session. The solutions engineer running the call is an SRE by training (former principal engineers from ServiceNow and Google, on average eight years of incident response each) and the meeting is structured around your last 30 days of incidents, not our marketing deck. If we cannot get an agent to demonstrate a measurable result on a real incident from your history, the call ends early.
Within 24 hours you receive the scoping document, the recorded session, and a single follow-up email from the solutions engineer who ran the call. There is no automated nurture sequence, no SDR cadence, and no “book the next step” pressure. If you decide ITRobo is not the right fit, you tell us once and we close the loop on our side — we have closed 18% of post-demo conversations cleanly since 2018.
Have a question we did not cover? [email protected] — an engineer, not an SDR, will write back within one business day.
Session booking · Live with a solutions engineer
Fill in the three fields below — a solutions engineer in your timezone will confirm a slot within four business hours and send a calendar hold with the agenda attached.
ITRobo, Inc. · 1101 W. 34th Street, Suite 200, Austin, TX 78705 · Engineering hubs in Bengaluru & London · Founded 2018