3
Fortune 100 companies operating ITRobo in production
ITROBO / AIOPS PLATFORM
Your IT estate, self-healing. 12× faster resolution. Zero ticket queues.
ITRobo deploys autonomous agents that detect, diagnose, and remediate incidents across your fragmented stack — replacing ticket-driven ITSM with supervised, guardrailed automation built for the AI-native enterprise.
- 01Suppress alert noise before it pages a human
- 02Auto-remediate Tier-1 incidents with verified guardrails
- 03Roll out in <21 days — guaranteed in writing
THE SHIFT
From ticket queues to agent-driven remediation.
Legacy ITSM was built for a world where humans triaged everything. That world ended when your stack crossed fifty microservices, three clouds, and a Slack channel that never sleeps. ITRobo is built for the world that replaced it.
Our autonomous agents observe telemetry, learn the topology of your estate, and act — under explicit, auditable guardrails — to resolve incidents before they reach an on-call engineer. The operator experience stops being a queue and starts being a console.
What changes on day one
- Detect. Streaming inference on metrics, logs, and traces surfaces correlated signals instead of raw alert floods.
- Diagnose. A 14-billion-parameter IT-reasoning model proposes a root cause and a remediation plan, with citations.
- Resolve. The agent executes the plan inside scoped guardrails. A human reviews the audit trail, not the alert.
TRUSTED IN PRODUCTION
1,240+ enterprise IT teams run ITRobo daily — including 3 of the Fortune 100.
41%
of the Forbes Fintech 50 (2024 list)
#1
AIOps Platform on G2 — five consecutive quarters (Q3 '24–Q1 '26)
2024
Gartner® Cool Vendor in IT Operations
OUTCOMES
The four numbers your CIO will quote internally.
12×
Faster MTTR vs. legacy ITSM, validated by Enterprise Strategy Group (Mar 2025).
99.97%
Automated-remediation success rate on Tier-1 incidents — verified, not aspirational.
−70%
Reduction in operator toil, measured across 1,200+ production deployments.
21d
Time-to-value, guaranteed in writing — versus the 6–9 month industry average.
Verified across 1 billion automated remediation actions processed as of October 2025.
THE PLATFORM
Four engineering-grounded differentiators. No marketing varnish.
01
Proprietary 14B-parameter IT-reasoning model
Trained on 2.1 billion real incident transcripts from production environments — not synthetic data. It reasons across your topology, not just your keyword index.
02
99.97% verified remediation rate
Independently audited by PagerDuty, ServiceNow, and Datadog. Not a vendor metric — a third-party measurement of what our agents actually close.
03
Supervised autonomy with explicit guardrails
Every action runs inside scoped, reversible policies with full audit trails. You set the blast radius; we operate inside it. No “black box” — every decision is inspectable.
04
180+ native integrations, day-one productive
ServiceNow, Jira, PagerDuty, Datadog, Splunk, AWS, Azure, Snowflake — and 173 more, with bi-directional sync. No rip-and-replace, no parallel system to maintain.
CAPABILITIES
Three jobs-to-be-done, one console.
01 / INCIDENT RESPONSE
Autonomous incident response.
Agents page only when they cannot resolve. Mean-time-to-resolution drops from hours to seconds because the loop closes without a human hand-off. Verified across Tier-1 incidents in payments, identity, and data pipelines.
- ✓Auto-correlation across metrics, logs, traces
- ✓Scoped, reversible remediation policies
- ✓Full audit trail for every agent decision
02 / ANOMALY DETECTION
Proactive anomaly detection.
Streaming inference flags correlated drift before it crosses an SLO threshold — and proposes the cheapest intervention that will hold.
03 / FINOPS
Cloud-cost optimization, agent-driven.
The same agents that watch your SLOs watch your spend — rightsizing instances, parking idle clusters, and flagging unowned resources before month-end.
- Idle EKS clusters−38%
- Oversized RDS instances−22%
- Unattached EBS volumes−91%
- Off-hours non-prod−64%
See it run on your stack.
A 30-minute working session with a solutions engineer. Bring a real incident history; we'll show you how an ITRobo agent would have handled it.
>Book a Live Demo